SoOOooo you have CustomerHub…
and you love it. But your clients HATE that they have to log into it from ONLY a desktop or laptop because the content isn’t “mobile responsive or even mobile friendly”. When you sell membership content, you MUST make it available on tablets and phones.
(Your Google Analytics I’m sure will tell you – folks are makin’ serious miles on the internet superhighway via mobile devices).
Buy Genie themes, install our quick script, use our cheat sheet for updating your content for mobile.. and KA BLAMMMM….
Which CustomerHub Theme Do You Have?
We’re adding to our list each day.
More themes available soon
Mobile device before installing Genie themes
Viewing after installing Genie Themes
Guidelines
Consider the following guidelines as a base standard for optimizing your CustomerHub theme:
- Embed all media at 290px wide
- Do not use the “thumbnail” option for videos in CustomerHub
- Do not use lightbox embedding photos or video
- Keep images file size under 500k
- Images should be sized to 72dpi or 96dpi
- Do not use html tables
- Editing the custom stylesheet may affect how Genie Themes works
For advanced users and coders, check out this great resource from smashingmagazine.com on Making Embedded Content Work In Responsive Design.
Read our Customerhub Responsive Review
Tips and guidelines on how you can optimize your Customerhub experience. Written by Doug Mustapick
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General FAQ’s
Q: Why is my content not working with your mobile responsive theme?
A: Please be sure you’re using a current active subscription license for Genie Themes | Login. A: Please refer to our coding guidelines for additional troubleshooting or contact support at mecassistance@gmail.com for additional help.
Q: My CustomerHub hosted videos aren’t responding.
Q: Does my logo need to be a certain size to look awesome on mobile devices?
Q: Why is my audio play link not showing on mobile devices?
Q: How can I make my audio play on mobile devices without downloading it?
Q: Why are my CHub files having a random behaviour? (Some open, some download, open in different apps)
Q: Why can’t I use FB comments plugin if using responsive themes?
Q: So I have played around with this for a while… and realized, I don’t want to mess with all this weird code stuff! I mean… I’m not a nerd!!! Plus I have BOATLOADS of cash… Will you do it for me?
Embedding Video & Audio
Q: Why do my images look wonky mobile devices?
Q: Help! I can’t get my Wistia Video to work right!
Q: ARGGHHHH!!! Amazon S3 has failed me! My video isn’t being as awesome as my Amazon Prime!
Q: What about all the others!!
A: Vimeo Plus & Pro https://vimeo.com/help/faq/sharing-videos/embedding-videos#how-do-i-customize-the-embedded-plus-and-pro-player
A: Youtube https://support.google.com/youtube/answer/171780?hl=en
A: SoundCloud https://soundcloud.com/pages/embed
A: Kiwi6 http://kiwi6.com/support